Privacy Policy

Last Updated: 26 March 2026

1. Introduction

MiSTer FPGA Store (“we”, “our”, or “us”) operates the website dianshang.lightgungame.com. We are committed to protecting your privacy and handling your personal data responsibly.

This privacy policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

2. Information We Collect

We may collect the following information:

Personal Information: Name, delivery address, email address, phone number
Order Information: Products purchased, payment details (processed through secure gateways)
Technical Information: IP address, browser type, device information, pages visited
Communication Data: Messages sent via contact forms, email correspondence

Important: We do not store your credit card information. All payments are processed through PCI DSS compliant payment gateways.

3. How We Use Your Information

We use your information for:

Processing and fulfilling your orders
Communicating about your order status
Providing customer support
Sending important updates about our service
Improving our website and products
Complying with legal obligations

Marketing Communications: We only send promotional emails if you have explicitly opted in. You can unsubscribe at any time using the link in our emails.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

Contract: To fulfill our obligations under the sales contract
Legal Obligation: To comply with tax and accounting requirements
Legitimate Interests: To improve our services and prevent fraud
Consent: For marketing communications (where applicable)

5. Data Sharing

We share your information only with:

Payment Processors: To process payments (e.g., PayPal, Stripe)
Shipping Carriers: To deliver your orders (e.g., Royal Mail)
Service Providers: For website hosting, email services, etc.
Legal Authorities: When required by law

All third parties are required to protect your data and use it only for the purposes we specify.

6. International Data Transfers

As a UK-based business, your data is primarily processed in the UK. However:

Some service providers may be located outside the UK
We ensure appropriate safeguards are in place for international transfers
EU customers’ data is protected under GDPR adequacy decisions

7. Data Retention

We retain your personal data only as long as necessary:

Order Information: 7 years (for tax and accounting purposes)
Customer Accounts: Until you request deletion or account becomes inactive
Marketing Data: Until you unsubscribe or request removal

8. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Restriction: Request restriction of processing
Portability: Request transfer of your data to another service
Objection: Object to certain types of processing
Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@lightgungame.com.

9. Cookies and Tracking

We use cookies to:

Remember your preferences
Analyze website traffic
Improve user experience
Enable shopping cart functionality

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Essential Cookies: These are necessary for the website to function and cannot be disabled.

Analytics Cookies: We use Google Analytics to understand how visitors use our site.

10. Security

We implement appropriate security measures to protect your data:

SSL encryption for all data transmission
Secure payment processing
Regular security assessments
Limited access to personal data
Regular software updates

Despite our efforts, no security system is 100% secure. We cannot guarantee absolute security.

11. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect data from children. If you are a parent and believe your child has provided us with personal data, please contact us immediately.

12. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

13. Changes to This Policy

We may update this privacy policy periodically. Significant changes will be posted on this page with an updated “Last Updated” date.